PRIVACY POLICY
We respect your privacy.  We will not share your information with any outside company.  Credit card information is deleted from our servers immediately upon completion of your personalized santa letter order. Our site uses secure encryted technology provided by Authorize.net to process all credit card transactions securely. Any personally identifiable printed while processing your order information will be destroyed using cross-cut shredding technology before disposal.

EMAIL POLICY
It is our strict policy to follow the CANSPAM act of 2003. Our Santa Letter site offers visitors the opportunity to join our mailing list.Only those opting in to our mailing list will receive e-mail communications from us. Each email communication allows the recipient to opt out of our mailing list, thus having their name removed from future mailings.

DIRECT MAIL POLICY
Senders of Santa Letters and gifts may be added to the general direct mail list of the Chicago Premiere Gift company, LLC. (Parent Company)Recipients are never added.  Direct mail is used strictly to send offers, discounts, refunds and promotions. Any information collected is never shared with or sold to any outside company.

RETURN POLICY
Our goal is 100% satisfaction.  No need to return the original Santa Letter order.  We will gladly correct any errors or ommissions by replacing the items in error at our expense, including expedited mailing costs.  In the event we cannot correct your order in time for Christmas you will receive a full refund.  If your recipient was scheduled to receive an after Christmas thank you card, they will still receive it as scheduled.